Frequently Asked Questions

Can you provide samples?

You only need to pay the express fee to get available samples for. Custom samples will be charged reasonably, and refunded from bulk order

What is the lead time for sampling?

3--10days

Service

Can you offer free design?

Yes, our design service includes packaging artwork design, and pattern design.

Can you provide photo shooting service?

Yes, you can expect amazing photos or videos from our professional photographers.

Can you provide test reports?

Yes. Most of our products have test reports. We can arrange tests through any third parties per your request as well.

Can we get a online meeting?

For sure. You are warmly welcome. An online video meeting would be great to show our workshop and products.

Products

Can I put label or logo on the products?

Sure. Your brand info can be sewn, emboridered or laser patched, whatever you want.

Do you support custom package?

Yes, we support custom package as per your need.

What's your MOQ?

MOQ is 100-1000pcs. It depends. No matter how many qty, we’ll do our best to find a better solution. Welcome to contact us for details.

What's your lead time for bulk order?

In general, 45-60days during peak season, 25-40days during off season.

Shipping

How to delivery?

IBy sea or by air or by train or by courier like DHL, UPS & Fedex. It depends.

Payment

What's your payment terms?

TT, LC or 30% deposit, balance against B/L copy.

Sample